Welcome to Support at Home HQ where we're dedicated to giving you the essential edge and preparing you for tomorrow.

Our Story

In 2024, Support at Home HQ emerged to fill a crucial gap in the aged care industry. Founded by seasoned veterans with over 35 years of combined experience, we recognise the challenges faced by home care providers in staying abreast of and planning for the aged care reform and evolving market. Our mission: not just to prepare you for the future, but to empower you with insights and strategies to navigate upcoming changes.

Picture this: unlimited access to practical webinars, tools and resources to support your reform readiness and transformation activities. Our expertise simplifies complex industry matters, boosting your confidence to face uncertainties head-on. With our tailored support, you’ll master the unique challenges of the home care reform.

Welcome to Support at Home HQ, where we’re dedicated to giving you the edge and preparing you for tomorrow.

Meet the team

Tash Edwards

Director

Tash had been in the People Care industry for 11 years, leading next practice Workforce, Change Management and Consumer Experience teams within the Aged Care and Disability Industries. Strategic projects focus on staff, client experience, and organisational development.

Jennene Buckley

Director

Jennene has 30 years experience in Health, Aged & Community Care industry, leading strategy, service design, digital transformation and innovation. Previously holding the CEO and Executive Director positions at Feros Care for 20 years, Jennene grew the business from a $3m annual turnover to a $100m Enterprise.

Ruby Buckley

Business Support

Ruby is a business and HR graduate, who has spent her early career in aged care and HR advisory. Being a digital native, Ruby has a keen interest in optimising technology to create contemporary business operations.

Anatasia Ward

Research and Analytics Strategist

Star has extensive skills in research, analytics, and evaluation, leading Enkindle’s research and analytics services. Star has piloted the research and analytics of innovation projects in Residential Aged Care and Home Care over the last 5 years.

Join the forward-thinkers who are members of Support at Home HQ.

Our Values

Community

We believe in fostering a community where knowledge is shared and transferred, elevating the collective competency of the aged care industry. Together, we strive to advance standards and practices through collaborative learning.

Expertise

With over 35 years of combined experience across various functions in the industry, our team is dedicated to bringing our members the most insightful and relevant advice. Trust in our seasoned experts to guide your journey with expertise and clarity.

Real

At Support at Home HQ, we break through clinical barriers with warmth and understanding, bringing a real human touch to home care. No jargon—just relatable anecdotes and personalised support for all.

Current

Our commitment to staying current drives us to be online daily, facilitating a dynamic community where the latest information and resources are readily accessible. Count on us to keep you informed and prepared for every challenge.

Learn about our pricing

Ready to navigate the future of aged care confidently? Discover transparent pricing and become a member of Support at Home HQ today for exclusive access to expert insights and practical tools. Whether you’re preparing for industry reforms or enhancing your services, we’re here to support you every step of the way.