Your Go-To Resource for Home Care Reform and Beyond

“I must say, I really appreciate the way your team distills key information about the reforms and the new Support at Home program, providing us with regular updates. This allows me to be more selective in choosing webinars or conferences to attend. The use of simple language and graphics to illustrate complex ideas and policies greatly helps me in communicating these changes internally and preparing our team for the transition.”

“We were one of the fortunate Tasmanian service providers to have been granted access to Support At Home HQ for one year through TasCOSS funding.

My experience so far has been very positive. I have been able to access a number of webinars that are particularly relevant to our organisation as a CHSP service provider.
I like the fact that if I cannot access a webinar when it is delivered, I can access the recording at another time. In our busy CHSP world, this is a fantastic option, as I do not miss out on vital information.

Information provided in the webinars is relevant and current and I must congratulate the Enkindle team on being up to speed with what is happening in the sector, even with the recent budget announcement and a webinar within two days! I am able to know what is happening with the aged care reforms and can then share any relevant updates with staff, committee members, volunteers, clients and our community.”

“The comprehensive support and resources available through the HQ have been invaluable in helping us navigate the changes brought by the Act and the Strengthened Aged Care Quality Standards. We feel more prepared and confident in our ability to comply with the new regulations and to continue delivering high-quality support to our clients.

Overall, Support At Home HQ has been a game-changer for us, enhancing our operational capabilities and ensuring that we stay ahead in these times of transition.”

“Support at Home HQ has been extremely valuable for our organisation. The monthly sector information webinars and ongoing workshops have been instrumental in clarifying the details of the Reforms. However, the greatest value lies in having access to Jennene and Tash’s expertise. Their availability to answer our many questions and help us interpret often ambiguous and vague legislative details has been immensely helpful! Would highly recommend Support At Home HQ to anyone involved in guiding their organisation through the next stage of Aged Care Reforms.”

“The training and updates provided by Support At Home HQ is thorough, informative and attuned to the needs of home care providers. The presenters offer honest, ‘no frills’ advice, drawing on their extensive experience and up-to-date knowledge of the Aged Care Reform agenda. Their prompt responses to queries and practical suggestions have been instrumental in positioning our business for success amidst the changes.”

“Congratulations to you and your team for establishing the sector’s most practical Support At Home HQ. Our team members find the webinars valuable, as they provide practical tools and guidance for responding to the reforms and the new Support at Home program. Additionally, webinars covering customer experience (CX) help us understand the aged care customer journey and adopt more outward-focused business models. Furthermore, the webinars and information on home care technology provide expert knowledge in scoping system changes and selecting vendors, which is useful for helping small and mid-sized organizations like ours take the first steps without bringing in expensive IT experts. We really appreciate the regular updates by the Enkindle Team, as your team has summarized and converted key information into digestible notes for the busy manager. The clever use of simple language and graphics to illustrate complex ideas and policies helps our team navigate the waves of change.”